Incidents
Create, triage, and resolve with comments and SLA timers.
Incidents, service requests, knowledge, assets, and onboarding opinionated, affordable, and built for counties, schools, and SMBs.
No setup fees • Cancel anytime • HTTPS by default
Opinionated defaults, zero fuss. Add your org and start taking requests in minutes.
Create, triage, and resolve with comments and SLA timers.
Catalog forms powered by JSON Schema and approvals.
Write articles once, deflect repeat questions.
Checklists across HR + IT to keep everyone in sync.
Track assets, owners, lifecycle, and attachments.
Summaries and suggestions, always human-in-the-loop.
Secure login with magic link, invite teammates.
Laptop request + new user access out of the box.
Share the portal link; start resolving with confidence.
Start free. Upgrade when your team grows.
Yes. Map your portal to help.yourdomain.com via CNAME.
Not yet. We start hosted and will explore private cloud later.
Email magic link at launch; SSO (OIDC/SAML) post-MVP.
No. AI Assist is opt-in and explainable; your data stays in your org.
Launch your pilot in minutes. No credit card required.
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